Privacy Policy

Effective date: 12 October 2026

1. Who We Are

This website, www.buyabeers.com (the "Website"), and the brand "Abeers – Crown of Ayurveda" are owned and operated by Abeers Marketing Private Limited, a company incorporated under the Companies Act, 2013, with its office at TF-20, Pearl Omaxe Tower, Netaji Subhash Place, New Delhi – 110034, India ("Abeers", "we", "us" or "our"). "You" or "your" means any person who visits the Website or buys from us.

Abeers Marketing Private Limited is the Data Fiduciary (data controller) responsible for your personal data under this Privacy Policy.

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023 and the rules made under it, as applicable. It is an electronic record and does not require a signature.

By using the Website or placing an order, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

2. Information We Collect

Information you give us:

  • Name, email address and mobile number
  • Billing and shipping address, PIN code
  • Order details, including products bought and order history
  • Account login details, if you create an account (passwords are stored in encrypted form by our e-commerce platform)
  • Messages you send us through email, contact forms, social media or product reviews

Information collected automatically:

  • IP address, device type, browser and approximate location
  • Pages viewed, products viewed, items added to cart, and how you reached our Website
  • Information from cookies, pixels and similar technologies (see Section 5)

Payment information: Payments are processed by third-party payment gateways that comply with PCI-DSS standards. We do not collect or store your full card number, CVV, UPI PIN or net banking password. We receive only limited payment details, such as transaction ID and payment status.

We do not ask for medical records, biometric data or information about sexual orientation. Please do not send us such information.

3. How We Use Your Information

We use your information to:

  1. Process, ship and deliver your orders, including Cash on Delivery orders
  2. Handle cancellations, returns, refunds and customer support
  3. Send order and delivery updates by SMS, email or messaging apps
  4. Send offers and product news, only where you have agreed; you can opt out at any time
  5. Show relevant ads on platforms such as Facebook, Instagram and Google, and measure how well they work
  6. Improve our Website, products and customer experience
  7. Prevent fraud and keep the Website secure
  8. Comply with legal, tax and accounting obligations

4. Who We Share Your Information With

We do not sell your personal data. We share it only as needed with:

  • E-commerce platform: Shopify, which hosts our store and processes order data
  • Payment gateways: to process your payments and refunds
  • Logistics and courier partners: your name, address and phone number, to deliver your orders
  • Marketing and analytics providers: such as Meta (Facebook and Instagram) and Google, for advertising and analytics
  • Communication providers: email, SMS and messaging service providers that send messages on our behalf
  • Professional advisers: accountants, auditors and lawyers, where needed
  • Government or law enforcement authorities: when required by law or court order, or to prevent fraud or cyber incidents

These parties may use your data only to provide services to us and must keep it secure and confidential.

5. Cookies and Tracking

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use the Website, and show relevant ads. These may include cookies set by Shopify, analytics tools and advertising pixels such as the Meta Pixel.

You can block or delete cookies in your browser settings. If you do, some parts of the Website, such as the cart, may not work properly. You can also manage your ad preferences in your Facebook, Instagram and Google account settings.

6. International Transfer

Our service providers, including Shopify, may store or process your data on servers outside India. If you order from outside India, your data will be processed in India and in the countries where our service providers operate. We transfer data only as permitted under Indian law and take reasonable steps to keep it protected.

7. How Long We Keep Your Information

We keep your personal data only as long as needed for the purposes in this policy. Order and invoice records are kept for the period required under tax and accounting laws. Marketing data is kept until you opt out or withdraw consent. After that, we delete or anonymise your data, unless the law requires us to keep it.

8. Your Rights

Subject to applicable law, you have the right to:

  • Access a summary of the personal data we hold about you
  • Correct, complete or update your personal data
  • Request erasure of your personal data, unless we are required by law to keep it
  • Withdraw your consent at any time; this does not affect processing already carried out
  • Nominate another person to exercise your rights in case of death or incapacity
  • Raise a grievance with us and, if it is not resolved, with the Data Protection Board of India

To exercise these rights, email us at help@buyabeers.com. We may need to verify your identity first.

9. Children

Our Website is meant for adults. We do not knowingly collect personal data of anyone under 18 years of age without the verifiable consent of a parent or lawful guardian. If you believe a child has shared personal data with us, please contact us and we will delete it.

10. Security

We use reasonable security practices, including encrypted (SSL) connections, access controls and secure third-party platforms, to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected users and authorities as required by law.

11. Links to Other Websites

Our Website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Website after changes are posted means you accept the updated policy.

13. Grievance Officer and Contact

In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer at:

Abeers Marketing Private Limited
TF-20, Pearl Omaxe Tower, Netaji Subhash Place,
New Delhi – 110034, India
Email: help@buyabeers.com
Working hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We will acknowledge your complaint within 48 hours and aim to resolve it within one month of receiving it.